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Shipping Policy

Processing Time

All orders are processed within 3 business days (Monday through Friday, excluding federal holidays). You will receive a confirmation email once your order has been placed and a shipping notification with tracking information once your order has been dispatched.

Shipping Methods & Delivery Times

We ship within the United States via UPS and FedEx. At checkout you enter your address, we verify it, and we show you every available service with its live price and estimated delivery time — you choose the one you want. We only offer services estimated to arrive within three days.

Shipping is priced from your verified address and the actual weight of your order, so the amount you see at checkout is the amount you pay. Delivery estimates come from the carrier and are not guaranteed; delays may occur due to carrier volume, weather, or other circumstances beyond our control.

Shipping Insurance

Insurance is optional and off by default. If you choose it at checkout, the exact premium and the insured value are shown to you before you pay. The insured value is the discounted value of the products in your order; postage and tax are not insured.

Order Tracking

Your tracking number appears on your order page as soon as the label is created, and is emailed to you when your order ships. Tracking updates automatically as the carrier scans your package, and your order is marked delivered when the carrier reports delivery. If you do not receive tracking information within 4 business days of placing your order, please contact us.

Packaging

All peptides are shipped in insulated, temperature-controlled packaging to maintain product integrity during transit. Packages are sealed and labeled for research use only.

Shipping Restrictions

We currently ship only within the United States. We do not ship to P.O. boxes. It is the buyer's responsibility to ensure that the purchase, possession, and use of research peptides complies with all applicable local, state, and federal laws in their jurisdiction.

Lost or Damaged Shipments

If your package appears to be lost in transit or arrives damaged, please contact us within 48 hours of the expected or actual delivery date. We will work with the carrier to investigate and, at our sole discretion, may ship a replacement order.

Returns

Return labels are issued by us, not generated on demand. If a return is approved, we create a prepaid label addressed back to our facility and send it to you with its own tracking number. Do not ship anything back without an approved return label — we cannot track or credit it.

Contact Us

For shipping questions or concerns:

This policy is effective as of April 2025 and applies to all orders placed through peptrode.com.

Disclaimer

All Peptrode products are sold exclusively for in-vitro laboratory research. They are not intended for human or animal consumption, injection, or any diagnostic, therapeutic, or clinical use, and must not be incorporated into foods, drugs, cosmetics, or medical devices. Nothing on this site has been evaluated by the U.S. Food and Drug Administration, and all content is provided for educational and research purposes only; it does not constitute medical advice. Peptrode is a research chemical supplier and does not operate as a compounding pharmacy or outsourcing facility under sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act.

By placing an order you confirm that you are at least 21 years of age and accept full responsibility for complying with all applicable laws and regulations governing the purchase, possession, and use of research peptides in your jurisdiction. All products should be handled by qualified researchers in an appropriate laboratory setting.

“He heals the brokenhearted and binds up their wounds.” — Psalm 34:18

A Word of Hope

Jesus Loves You — and He Can Set You Free

Whatever you're carrying — addiction, anxiety, shame, grief, or a habit you've tried a hundred times to quit — you are not too far gone. Jesus loves you exactly as you are, and His love doesn't have to be earned. The chains that feel unbreakable are the very ones He came to break.

“So if the Son sets you free, you will be free indeed.”John 8:36