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Policies

Refund, Return & Cancellation Policy

This policy is effective as of April 2025 and applies to all orders placed through peptrode.com.

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All Sales Are Final

Due to the nature of research chemicals and the strict handling requirements necessary to maintain product integrity, all sales made through Peptrode are final. We do not accept returns, offer refunds, or process exchanges under any circumstances once an order has been placed and payment has been confirmed.

No Returns

We cannot accept the return of any product — whether opened or unopened. Research peptides require controlled storage conditions, and we cannot guarantee the integrity of any product that has left our facility. For the safety and confidence of all customers, returned products cannot be restocked or resold.

No Refunds

Refunds will not be issued for any reason, including but not limited to: change of mind, ordering the wrong product or quantity, dissatisfaction with delivery times, or failure to read product descriptions and policies prior to purchase.

Order Cancellations

Once an order has been placed, it enters our fulfillment queue and cannot be cancelled. If you need to modify an order, please contact us as soon as possible at support@peptrode.com . While we cannot guarantee changes, we will do our best to accommodate requests received before the order has shipped.

Damaged or Incorrect Orders

If your order arrives damaged during transit or you receive an incorrect product, please contact us within 48 hours of delivery with photos of the damaged or incorrect items. We will review each case individually and, at our sole discretion, may offer a replacement shipment. Claims submitted after 48 hours may not be honored.

Contact Us

If you have questions about this policy, please reach out:

This policy is effective as of April 2025 and applies to all orders placed through peptrode.com.

Disclaimer

For research use only

All Peptrode products are sold exclusively for in-vitro laboratory research. They are not intended for human or animal consumption, injection, or any diagnostic, therapeutic, or clinical use, and must not be incorporated into foods, drugs, cosmetics, or medical devices. Nothing on this site has been evaluated by the U.S. Food and Drug Administration, and all content is provided for educational and research purposes only; it does not constitute medical advice. Peptrode is a research chemical supplier and does not operate as a compounding pharmacy or outsourcing facility under sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act.

By placing an order you confirm that you are at least 21 years of age and accept full responsibility for complying with all applicable laws and regulations governing the purchase, possession, and use of research peptides in your jurisdiction. All products should be handled by qualified researchers in an appropriate laboratory setting.

“He heals the brokenhearted and binds up their wounds.” Psalm 147:3

When life feels like a storm, Jesus is steady.

Fear tells you you're on your own. You're not. He's right there in the middle of it, strong enough to hold you up when you can't hold yourself.

“So do not fear, for I am with you; do not be dismayed, for I am your God. I will strengthen you and help you; I will uphold you with my righteous right hand.”

Isaiah 41:10